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Brian Massey

The Product Page 2012: 7 Must-Test Elements - 0 views

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     @TheGrok  says "Test your product headline to be benefit oriented as opposed to just product name." I hadn't considered that. Good lists always tell you something you hadn't thought of and Bryan has such a list for Online Stores and Publication sites who feature their offerings on Product Pages. Product pages are the money pages on your site, and are one of the first places to look for optimization opportunities.
Brian Massey

Conversion Optimization 101: Pricing Tables - Ecommerce - 0 views

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    Bryan Eisenberg is a great teacher and is one of the fathers of conversion science. In this post, he asks his audience to make recommendations on pricing tables, those pages that ostensibly help us to choose the right product for us.

    Here are my suggestions.

    The main purpose of a page like this is "Help me choose." Choice, as it turns out, is a conversion killer, so these pages can be very helpful. This page needs to tell me which is "The best value." A badge would be helpful, probably on the most expensive item.

    The little "signal bars" are unique and may be helpful, but don't really tell me at a glance what I want to know.

    The copy is unhelpful. Instead of "Essential productivity..." how about "Great system for a tight budget." Instead of "Yield better results..." how about "Good value ready for your network." Instead of "2nd Generation Processor..." how about "This system has the power to do heavy number crunching, video editing and graphics."

    There are too many prices here -- four to be exact. I say, pick two: Savings and total price. Crossing out "Starting price" is a proven way to communicate value.

    Finally, put the coupon code near the "Customize & Buy" buttons to give those transactional shoppers an extra push.

    What do you find frustrating about this page?
Brian Massey

A New Way to Create Urgency and Social Proof on Product Pages « Get Elastic E... - 0 views

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    While this article focuses on urgency and social proof, take a look at the way this Ruby Lane product page is designed.

    Price is prominently displayedAdd to Cart button is high on the pageShipping is handled before entering checkoutThe product description is near the hero shot (and well written)Several high-quality photos are provided.All are above the fold or close to it. Are you working this hard to help your visitors buy?
Brian Massey

7 Conversion Lessons Learned From Eye Tracking - 0 views

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    @neilpatel collects some of the most interesting eye-tracking images available and provides seven insights that can help you design your pages and choose images. We have done our own eye-tracking study of business video and you can get the full report now. The report offers similar conclusions for the use of video in a landing page. It includes over 30 minutes of embedded video that you can watch yourself.

    Neil's conclusions include:Be careful you you use [images of] peopleThat people love media (especially on search results pages)That men and women look at images differentlyThat simple images can be more effectiveThe power of the left side of the pageThe power of facesThat people love hand-written notes (my favorite)Enjoy the images he provides.
Brian Massey

A Unique Home Page Split Test Experiment on TimeDoctor.com | Biz 3.0 - 0 views

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    In my book Your Customer Creation Equation I talk about the two conversions that online services have:Conversion from visitor to trialConversion from tryer to buyerI recommend that online services find ways to get the visitor started as soon as possible. Online services have the advantage that we can try the product right there online.

    This article is further proof that getting the visitor engaged with questions is a more effective way to find more tryers and buyers than the typical home page.
Brian Massey

How Images Improve -or Destroy - Conversion Rates - 0 views

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    Stock photography is the lazy designer's crutch. Ironic considering that most pages miss a most basic marketing truism: "Show the product." This post offers some great insight into proper use of images on your Web pages.
Brian Massey

http://publications.mediapost.com/index.cfm?fuseaction=Articles.san&forwarddg=1&art_aid... - 0 views

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    Shimon Sandler offers some tips for linking phone orders to search campaigns, ranging from simple (using a pay-per-call provider) to more involved (setting up a database of unique promo codes tied to specific keywords).

    You can create a unique landing page for each product that features a different phone number for each of the engines, or add a promo/reference code to each product page and train your phone sales reps to ask for and record this code for every order.

    Sandler says that you can also put a printable coupon on each landing page that consumers need to redeem in-store, or try an IVR phone system that tracks phone calls and their sources. - Read the whole story...
Brian Massey

7 Reasons Why Clicking This Title Will Prove Why You Clicked This Title - Venngage - 0 views

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    The kind of traffic that comes to a "Click Bait" headline is often not well qualified. People come because of the headline's hook, not because they need a product or service.

    Having said that, the psychology of these headlines can be used to draw a more qualified audience to a content piece or landing page. So I offer this little study of click-bait headlines. It's worth the read if only for the dog videos.
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